Sales & Service Engineer (haridwar)
About the Role
Auxilink Plastic Technologies Pvt. Ltd. is looking for a dedicated and technically skilled Sales & Service Engineer to be part of our growing team in Haridwar. If you have a strong foundation in electrical engineering and hands-on experience with plastic auxiliary machinery, this is a great opportunity to contribute to a company that values innovation, service excellence, and teamwork.
In this role, you’ll play a crucial part in supporting our customers by ensuring the proper installation, maintenance, and troubleshooting of high-performance plastic auxiliary equipment. You’ll also be the face of Auxilink for many of our clients—providing not just technical solutions, but building trusted relationships through your service.
Key Responsibilities
- Carry out installation, preventive maintenance, and troubleshooting of plastic auxiliary machinery at client locations.
- Conduct diagnostic tests to assess system performance and preempt potential issues.
- Offer prompt and precise technical support to minimize downtime and improve machine reliability.
- Maintain detailed documentation of service activities and provide comprehensive service reports.
- Work closely with internal technical teams to align on client needs and optimize service quality.
- Enhance customer satisfaction by delivering dependable and timely service support.
Qualifications
- Education: ITI or Diploma in Electrical Engineering
- Experience: 2 to 3 years in a similar role, particularly in plastic auxiliary equipment and molding machine maintenance
Preferred Background
- Prior experience with industry leaders such as Shini, Bry-Air, Prasad Group, Wittmann, or TNT will be a significant advantage.
Skills & Attributes
- Sound knowledge of electrical systems and machinery operation
- Strong troubleshooting and problem-solving skills for molding and auxiliary equipment
- Excellent interpersonal and communication skills
- Ability to work independently while collaborating effectively with a team
- A proactive, client-focused attitude with a drive for continuous improvement
Work Schedule
- Shift: Day shift
- Experience Required: Minimum 2 years of total work experience